Frequently Asked Questions
Find answers to common questions about our products and services
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Between 5 and 20 hours depending on speed and product. — around 20 hours on the lowest setting, 5 on full blast You can also use the fan while it's charging.
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We ship from the UK. Orders are dispatched within 1–2 working days and typically arrive within 2–4 working days. You'll get a tracking link by email as soon as it's on its way.
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Yes, we ship to over 50 countries worldwide. International shipping times vary by location.
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We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
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Once your order ships, you'll receive a tracking number via email. You can use this to track your package. We use Royal Mail, you can use the tracking number in the confirmation email to track your order. If your order is international, the courrier may vary, we will include iinformation on how to track your parcel within the conformation email
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Yes, the detachable metal clip grips securely onto buggies, cots and strollers. As with any fan, keep it out of little fingers' reach and angle it so air circulates near baby rather than blowing directly at them for long periods.